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Nothing like buying wheels..
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Then finding out they have been refinished horribly.
Attachment 1175Attachment 1176Attachment 1177Attachment 1178Attachment 1179 I contacted the seller on eBay. I think it's only fair that he pays half to have them refinished. To say I'm pissed is an understatement. |
Damn, that sucks.
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Damn :(
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Seller hasn't replied. Already filed a claim with eBay seeing they always favor the buyer. If I would have known the we're refinished and this badly I would have passed. His auction never mentioned it, and I even asked him in an email why he was selling. It's going to cost me a good chunk of change to get it done right and I think he should be responsible to get it taken care of. Sad in this day in age this passes off as quality work someone was willing to sell.
Whether or not he got screwed or not, me being a painter by trade I would be embarrassed to sell these as a gently used set. |
Would just send them back, why go through the hassle of getting them refinished.
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What type of wheels are they? Need better pics.
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Got them refinished correctly. Picking them up Saturday. Still fighting the seller for paying for half. His messages are nuts. |
I would have waited until he agreed to pay. What happens if he just tells you to send them back?
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What types of excuses is he making?
I get angry when I see people lie and rip off other people just to make some money, when more than likely they would throw a bitch fit if it were them getting ripped off. Honesty just isn't there anymore. |
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"This is for my protection. I cannot afford to wait for you to answer my emails. The wheels in your listing never mentioned you had these refinished. Not only refinished but done badly. When I went to discount tire today to have the tires I already paid for mounted, the clear coat cracked and chipped. (It had already done that in numerous other places on all the wheels). Discount refused to mount the other tires on the wheels because of the damage it would cause. My only option was to use their service to have them refinished with a warranty. They are charging $187/wheel or $750. Otherwise these are $1300 paper weights. If your auction was accurately described as refinished wheels, not only would I have passed, but you would have been over priced. Please reply so we can come to an agreement. " His first reply: "1. In the message you stated that I did not say the wheels were not factory painted ("refinished"). In the description I clearly defined the wheels as "Custom Machine Face Silver with silver powder coat". Apart from that, I never stated they were factory painted either. Close up pictures of the wheels showed the finish of the wheel closely. Therefore, the item was described accurately. 2. I had tires mounted and unmounted twice with two different sets of tires at two different tire shops a couple of weeks prior to listing them. Tires can be mounted on those wheels without a problem and I know this for a fact as I had it done twice myself without any problem. It seems to me that you should be talking to the tire shop that you took the wheels to. They most likely tried taking advantage of the fact that you prepaid for mounting to sell you into paying $750 when not needed. If that tire shop can't or won't mount the tires, that is on their behalf.The wheels even had tires when I listed." My reply: "Afternoon, In your auction you NEVER stated that the wheels were refurbished or refinished. I quote "The wheels come as you see them, one of them has a scratch as I showed in the picture." You then set the price that was a little overpriced for a used set. (That wouldn't need to be refinished) Per the Selling Policies of ebay: 1. Specify the condition of the item 2. Describe any defects or flaws in the item—this helps avoid problems or buyer dissatisfaction. 3. When selling a used, refurbished, or flawed item, you must include photos of the actual item for sale instead of a stock photo. -Again you never stated you had these refinished and/or refurbished. You took pictures from a distance that would not show damage or the flaws, and you took up close pictures of un-effected areas and stated there was one scratch. I have 6 pictures of the horrible condition of these wheels that you sold to me at a price where they shouldn't have had to been repaired. There is paint/clear chipping/peel" His Reply: "Alright, I apologize for the miscommunication that has happened throughout this transaction. I would be willing to refund you $200 to settle this situation and that way you would also avoid having to pay shipping to return the item. My Reply: "I appreciate your offer, but you need to pay half of the refinishing work on these wheels seeing that you knew they would have to be done when you shipped them. All I am asking for is half which would be $375. There are two ways we can come to an agreement. Refund me $375 for your half of the refinish work, or I can send the wheels back as long as you refund my money for the tires I already bought, the refinish work I already paid for, the shipping back to you and my original $1289.00 for the wheels. I do not think I am being unrealistic in my requests. You went against eBay policies, sold me a set of refinished wheels and didn't declare it, went out of your way to manipulate pictures and after all this you still have a buyer willing to pay 1/2 to get these wheels fixed when you should have done so before selling. I am still willing to give positive feedback if you are willing to split the refinishing costs. If you think this is unfair we can wait to see what eBay has to say." |
I have yet to hear back from him, so I am guessing eBay is going to step in. Bad news for him seeing that I have heard in situations like this, they refund the entire amount and ask me to send the wheels back. I am sure at that point in time he would be willing to pay up.
I am honestly shocked. In his pictures he went out of his way to represent the wheels in a manner that made them looked gently used and in good condition. After inspecting them in the day light is when I saw the flaws, usually I can let a few things slide, but it looked like he took a can of clear to them in his garage. Runs, cracks, imperfections under the excessive clear. They looked horrible. We will see what eBay has to say. I was hoping he would have been smart about this. |
eBay will pull the original listing and see what the description and pictures showed, and compare them to pictures you provide. It seems to be pretty cut and dry in your favor
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He just sent this:
I am willing to offer $200 in order to settle this argument but no more. I still know that I sent you wheels that can have the tires mounted on them without a problem seeing as I did it myself twice. My offer still stands. If you do wish to opt to return the wheels for a refund of $1289.00 I am open to that option as well. However, it will be a refund of $1289. The tires that you already paid for have nothing to do with my sale of the wheels. You also should have contacted me prior to having refinished the wheels and then demand I pay for half of it or all of it in the case of a return. This is especially true when there was no need to refinish them. As for shipping back, I paid for the shipping to you and you would pay it to send it back. That is the way returns are normally made when sellers charge a restocking fee. You are asking me to refund you more money than what you purchased from me because of decisions you made on your end (prepaying tires and going ahead and refinishing)" My reply: "$375 will settle this. It's fair. You went against eBay policy and didn't declare the wheels refinished. As you can see in my pictures the wheels did needed to be refinished as the clear coat was chipping and cracking off the wheel. Look at the pictures, I am not lying. $375 and it's a done deal. If you decide not to take my offer, I will let eBay handle this matter, and leave negative feedback. Sellers charge a restocking fee when they are honest with the buyers and the buyer wants to return. Not when the seller lied about the condition of the product. I have proof in pictures, you broke eBay policy, and I have perfect feedback rating. How do you really think this is going to go?" Does this guy really think he is in the right? |
Most people do think they are in the right. I bought an SCT tuner from an unnamed board member and got burned. He replied back with some bull shit "how do I know you didn't break it" I chocked it up to a $250 lesson learned. Fuck shitty people.
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I just can't believe people nowadays. What happened to respect and pride. |
In all honesty Paul, you should've waited to get them refinished. I know you didn't have other wheels to use for the time being though, so you didn't really have much of a choice. Hopefully it all works out.
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I hate to tell you this brother, but I'm siding with the other guy.
He listed these as "used" which according to eBay means it may have cosmetic wear but is fully operational. By your pictures, this is the case. It does look like he could have been more upfront on the wheel condition when he posted them. Indicating there was "one scratch" is not true. But eBay gives him a choice of five condition descriptions, and I think he picked the appropriate one. You tell me: Quote:
If you were dissatisfied with the items he sold you, that's fine, but he is only responsible AT MOST for a return of the item. Why would he also then be responsible for the unrelated costs of your tires or to pay to have them refinished? I think you had a case for a return right up until you had the wheels refinished. At that point, you have modified the item, and he no longer has any obligation to meet your satisfaction with its condition. Picture this. I buy a car in a barn because some farmer says he has "a nice old car" out there. I have it towed to my house but I'm pissed about its condition when it shows up. So I restore it, then a year later I go back to the farmer and tell him I paid too much for the car and now he owes me for half the cost of restoration. That farmer is going to tell me to pound sand, and I'd be lucky if I don't also get buckshot in my ass. I understand you are pissed off, and why you're pissed, but caveat emptor dude. You thought you were saving hundreds of dollars on a perfect set of Forgestars but what you really got was a set of used wheels at market price. He offered $200, I think that is more than fair. This is the listing, right? http://www.ebay.com/itm/Forgestar-F1...p2047675.l2557 |
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Now when you look at the auction, you see a gently used set of F14's with one blemish. I was fine with that and the price. At the end of the day I got a set of "10 footer" wheels. Up close the clear was cracked and chipped. Runs in the refinish work as well. From 10' away they look great. Now i know you don't know me from any other guy however if I did an auction for these wheels, I would have had indepth pictures and stated in the auction the blemishes as well as obvious needing to be redone. I guess what I am trying to say is, he knew the condition of these wheels and he manipulated the auction and pictures to get them sold at a price where refinishing wouldn't be needed. I feel like I was sold a set of used F14's and got something very different from what his auction and pictures showed. Another problem with his pictures is on his twitter from I believe 3 years ago, he has that same picture. Leads me to believe those pictures aren't an accurate representation of the wheels today. |
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Misrepresentation.
You find your dream car on eBay. Seller takes pictures of the car that has been sitting for 10 years. Pictures of the exterior look like what you expected but nothing out of the ordinary. Judging by the pictures and description of the car, you can hold off on paint for a few years. He shows you a picture of a light scratch that you are okay with and otherwise everything else is up to par he says. You agree to buy the car and have it shipped upon arrival. As the transporter drops it in your driveway you are eager to rinse her off and get to work on your dream car and a fresh starting point. Wait... It looks like someone took an SOS pad to the paint.. there is surface rust in the corners by the windows. Someone tried to repair the bottom corner of the back bumper and did a horrible job. Clear is flaking off the rear quarters. Misrepresentation. That is not the car that was sold to you on eBay. The seller assured you of the exterior, and that aside from sitting for 10 years the paint and finish was fine. Now you are looking at a refinish and repair work on a car you thought had a decent, not out of the ordinary exterior, and the seller assured you that tiny scratch was the only problem. I don't know about you, but that chaps my ass. As an ebay seller it is my job to show and describe the product I am selling to the best of my ability good and bad. That's why eBay has their code of conduct and selling/buyinig policies. To protect us. It is not fair for someone to manipulate the auction and pictures to favor his pocket. But lets face it. Life isn't fair. Do I need the $375. No. I just refuse to sit and get butt fucked by someone who obviously knew what they were doing. |
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Google 'forgestar quality issues' and you will get many hits on many forums. http://mbworld.org/forums/wheels-tir...xperience.html http://forum.e46fanatics.com/showthread.php?t=944057 http://www.the370z.com/wheels-tires/...nal-story.html http://www.gtrlife.com/forums/topic/...-the-bs-i-got/ http://www.audizine.com/forum/showth...rgestar-wheels http://www.camaro5.com/forums/showthread.php?t=254608 Are you sure these wheels were ever refinished? It seems like the dude gave a REALLY squirrely answer here: Quote:
(sorry, some of these may be huge) http://i38.photobucket.com/albums/e1...ps2e3eae56.jpg http://img686.imageshack.us/img686/4539/pic3uo.jpg http://www.camaro5.com/forums/attach...1&d=1349820523 http://www.camaro5.com/forums/attach...1&d=1349820701 |
Those do in fact look horrible, however if these wheels looked like those, I would have them on my car right now and be a happy camper. These were obviously refinished, unprofessionally by someone in a cardboard box.
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I dont understand if you were didnt like what you recieved why didnt you just send them back and buy a new set of Forgestars for the same cost it cost you to refinish these wheels?
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1. They don't make this finish anymore, and trying to find them are hard. 2. By the time I noticed how badly they were they were putting on the first tire and the clear was cracking. (it was globbed on) 3. They had to send out the wheel to be refinished. I chose to send the other three. Damned if I do, Damned if I don't. If i don't get the wheel fixed before returing the buyer will file a claim, If I do refinish the wheels I am out money whether I return them or not. So the lesser evil to me was get them refinished correctly. File a claim with eBay to see if the seller would man up and help with the costs. |
Little update.
Guy ended up paying to help with the refinishing. Somehow he thought I kept the wheels for 5 days before saying anything. The truth was they were stuck in snowmeggedon. Sold the Downforce Wheels today. While cleaning my wheels wells I decided to paint the calipers. Should look good with the red caps and machined face wheels. Hopefully will get them on tomorrow. |
So he wasn't going to help out because he thought you were holding out? But when he found out you had just for the wheels, his mind changed?
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Interesting, because if you really had the product for a week or two and then claimed there was a problem it would've seemed a little fishy. |
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Nothing like buying wheels..
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One would think... Good to hear you recooped some of your losses on the rework. |
Must be nice.
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PayPal loves to side with the buyer. I still have a set of 17x4 Racestars with tires on them sitting in my garage because some guy decided to screw me on a deal. Tires are fucked now and I'm stuck having to refund him $500 when I can't even sell them for that now that the tires are trashed.
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