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12-13-2013, 05:19 PM
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#31
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Banned
Join Date: Apr 2013
Location: Gainesville,Tx
Age: 38
Posts: 2,405
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Its done!! Yay!! I told them about your car and he said to bring it on down!!
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12-13-2013, 05:22 PM
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#32
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Senior Member
Join Date: Jun 2013
Location: Irving / Oklahoma City
Age: 41
Posts: 1,896
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Originally Posted by re-rx7
Its done!! Yay!! I told them about your car and he said to bring it on down!!
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Cot damn! Good deal! Frank looks like you need to take your car somewhere else bro.
-Alex
__________________
2012 GT Premium Hardtop with XX Transmission
Mods page: http://dfw50s.com/showthread.php?t=3376
Ford Racing . Pypes . BMR . CDC . American Muscle . DDM Tuning . BFG . J&M . Amsoil . MMD. JLT
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12-13-2013, 05:40 PM
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#33
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Banned
Join Date: Apr 2013
Location: Gainesville,Tx
Age: 38
Posts: 2,405
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Lmk and I will set you up with Steve the service MGR. Cool guy and straight up.
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12-13-2013, 08:43 PM
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#34
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Senior Member
Join Date: Aug 2013
Location: Keller
Posts: 256
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Ok I'll find out tomorrow. Cuz idk if they already started on it
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12-17-2013, 04:18 PM
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#35
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Senior Member
Join Date: Jun 2013
Location: Irving / Oklahoma City
Age: 41
Posts: 1,896
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Originally Posted by Bacadiesel
Ok I'll find out tomorrow. Cuz idk if they already started on it
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What's the status?
-Alex
__________________
2012 GT Premium Hardtop with XX Transmission
Mods page: http://dfw50s.com/showthread.php?t=3376
Ford Racing . Pypes . BMR . CDC . American Muscle . DDM Tuning . BFG . J&M . Amsoil . MMD. JLT
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12-23-2013, 06:06 PM
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#36
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Senior Member
Join Date: Aug 2013
Location: Keller
Posts: 256
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Ok another update on my car, just got a call from service advisor that my car is put back together but still whining. So I will be getting a 2014 brand new mt82. He didn't give me a time frame but probably another 2 weeks
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12-23-2013, 07:29 PM
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#37
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Senior Member
Join Date: Jun 2013
Location: Irving / Oklahoma City
Age: 41
Posts: 1,896
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Originally Posted by Bacadiesel
Ok another update on my car, just got a call from service advisor that my car is put back together but still whining. So I will be getting a 2014 brand new mt82. He didn't give me a time frame but probably another 2 weeks
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I guess that's sort of good news.
-Alex
__________________
2012 GT Premium Hardtop with XX Transmission
Mods page: http://dfw50s.com/showthread.php?t=3376
Ford Racing . Pypes . BMR . CDC . American Muscle . DDM Tuning . BFG . J&M . Amsoil . MMD. JLT
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12-23-2013, 07:40 PM
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#38
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Banned
Join Date: Apr 2013
Location: Gainesville,Tx
Age: 38
Posts: 2,405
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Mine still whines a tad but not enough for me to get pissed. Im gna wait till about 80k and take it back in LOL.
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12-31-2013, 05:07 PM
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#39
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Senior Member
Join Date: Aug 2013
Location: Keller
Posts: 256
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I got another update on my Trans. They said that ford didn't authorized to replace whole unit but instead to rebuild it again with even more parts. This sucks I told him if prefer a new one specially if they already failed at rebuilding it. And it's going to be 30 days in the shop this Saturday, service advisor said they have to get it done by the 30 day mark. Dammit I'm mad
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12-31-2013, 05:37 PM
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#40
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Senior Member
Join Date: Jun 2013
Location: Irving / Oklahoma City
Age: 41
Posts: 1,896
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Originally Posted by Bacadiesel
I got another update on my Trans. They said that ford didn't authorized to replace whole unit but instead to rebuild it again with even more parts. This sucks I told him if prefer a new one specially if they already failed at rebuilding it. And it's going to be 30 days in the shop this Saturday, service advisor said they have to get it done by the 30 day mark. Dammit I'm mad
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OUCH! That sucks bro, sorry to hear the bad news. But what happens if it is not done by the 30 days? Also, do they have to supply you a rental since this is warranty work?
-Alex
__________________
2012 GT Premium Hardtop with XX Transmission
Mods page: http://dfw50s.com/showthread.php?t=3376
Ford Racing . Pypes . BMR . CDC . American Muscle . DDM Tuning . BFG . J&M . Amsoil . MMD. JLT
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12-31-2013, 06:28 PM
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#41
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Senior Member
Join Date: Aug 2013
Location: Keller
Posts: 256
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Idk I think the dealer gets in trouble for taking too long on warranty repairs. They don't offer rentals
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12-31-2013, 06:44 PM
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#42
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Banned
Join Date: Apr 2013
Location: Gainesville,Tx
Age: 38
Posts: 2,405
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Originally Posted by Bacadiesel
Idk I think the dealer gets in trouble for taking too long on warranty repairs. They don't offer rentals
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They do. LMK if it doesnt fix it. I will put you in touch with my service mgr.
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12-31-2013, 07:05 PM
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#43
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Senior Member
Join Date: Aug 2013
Location: Keller
Posts: 256
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Ok thanks. I think I'm done dealing with five star ford
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12-31-2013, 07:09 PM
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#44
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Senior Member
Join Date: Mar 2013
Age: 34
Posts: 1,047
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I havent had much luck with any ford dealer. They all take forever, are horrible communicating, and wont look at cars if they have so much as an aftermarket air filter.
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The Queen:
2013 Race Red Mustang GT 6MT: 20" AMR's, GT500 AB, JBA LT's and ORX, SCT SF3/X3, MGW Short Throw, Some Carbon Wrap, Spoiler Delete, Eibach Sportlines, Koni STR.T's, BMR LCA's, BMR Relo Brackets, BMR UCA, Freedom Racing PHB, Maximum Motorsports CC Plates, BMR Safety loop, DSS Aluminum DS
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12-31-2013, 09:24 PM
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#45
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Senior Member
Join Date: May 2013
Posts: 380
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On themustangforum.com there is a Ford service rep named Deysha who prowls the posts and is very good about escalating issues to the appropriate Regional Rep when there is an issue with a Ford dealer's service. I and others have been helped.
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2013 Cadillac ATS Performance, 3.6L
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Formerly:
2012 GT Automatic, Kona Blue w/Stone interior
The usual exhaust mods, JLT CAI, Brenspeed tune, BMR LCAs
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