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01-28-2015, 01:47 PM
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#1
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Senior Member
Join Date: Jul 2012
Location: Arlington, tx
Age: 31
Posts: 130
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Dealership issues
Ok so as of right this I am on the 44th day without my boss which is my daily driver because the dealership had to rebuild the entire mt-82 save the case, I was told today would be the day I got her back, so I go up to the dealership to check on progress, they tell me they had everything buttoned up but the car wouldnt go to any other gear other than 1st or 2nd, so now their excuse is the bosses MT-82 is much tighter than that of a regular 5.0 and v6 mustangs so now they have to have the trans shipped off somewhere to be repaired so now it'll be another week im without my car, does anybody know if thats true that the trans that comes on the boss are at all different than those on regular mustangs??? and why is my dealership who's quiet a large volume dealer not have the proper equipment to repair the FORD part???
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2011 5.0 Premium 6MT blk on blk- Ellie SOLD
2013 SVT Raptor 6.2 race red SOLD
2001 GT-SOLD!
2004 Cobra OW pullied, full exhaust 480rwhp SOLD
2014 Raptor Ruby red
2013 Boss 302 school bus yellow; MGW race spec short throw, CAI, catch can, muffler deletes, dyno tune 406rwhp 360rwtq....Daily driver
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01-28-2015, 02:07 PM
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#2
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Senior Member
Join Date: Jan 2014
Location: Commerce
Age: 51
Posts: 257
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Same Tranny as the rest. MT-82. It sucks. Still no reason for a "Ford Certified" Mechanic to botch the job.
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2016 RACE RED GT PREMIUM
previous stangs
2013 BLACK GT PREMIUM
1989 GRAY/SILVER AUTO GT
1988 RED GT
1989 WHITE LX 5.0 HATCH
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01-28-2015, 02:15 PM
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#3
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Senior Member
Join Date: Jan 2014
Location: Commerce
Age: 51
Posts: 257
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They probably ship it off because they either don't have the parts or the expertise to fix it. Because of inventory costs I doubt they keep any transmission parts on hand. Anytime I've been to a Ford Mechanic for a part for either my mustang or my f-150 they've had to have it shipped to the dealer.
__________________
2016 RACE RED GT PREMIUM
previous stangs
2013 BLACK GT PREMIUM
1989 GRAY/SILVER AUTO GT
1988 RED GT
1989 WHITE LX 5.0 HATCH
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01-28-2015, 02:26 PM
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#4
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Senior Member
Join Date: Jul 2012
Location: Arlington, tx
Age: 31
Posts: 130
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Originally Posted by NAVAG
They probably ship it off because they either don't have the parts or the expertise to fix it. Because of inventory costs I doubt they keep any transmission parts on hand. Anytime I've been to a Ford Mechanic for a part for either my mustang or my f-150 they've had to have it shipped to the dealer.
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Well theyve spend the past month gathering all the parts and theyve told me now on mutliple occassions that all the parts are there so that's not the problem, just dont understand why the transmission shop of my FORD dealership couldnt do the fix there??? they claimed they didnt have the correct press for the gear on the boss because the bosses mt82 is "tighter" Im calling BS
__________________
2011 5.0 Premium 6MT blk on blk- Ellie SOLD
2013 SVT Raptor 6.2 race red SOLD
2001 GT-SOLD!
2004 Cobra OW pullied, full exhaust 480rwhp SOLD
2014 Raptor Ruby red
2013 Boss 302 school bus yellow; MGW race spec short throw, CAI, catch can, muffler deletes, dyno tune 406rwhp 360rwtq....Daily driver
Last edited by Mustangdude72; 01-28-2015 at 02:49 PM.
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01-28-2015, 03:54 PM
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#5
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Senior Member
Join Date: Jan 2014
Location: Commerce
Age: 51
Posts: 257
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Originally Posted by Mustangdude72
Well theyve spend the past month gathering all the parts and theyve told me now on mutliple occassions that all the parts are there so that's not the problem, just dont understand why the transmission shop of my FORD dealership couldnt do the fix there??? they claimed they didnt have the correct press for the gear on the boss because the bosses mt82 is "tighter" Im calling BS
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I'm not sure about the differences between the Boss MT82 and GT...I figured they were the same with exception for the Short Throw "Barton" Shifter. I haven't always had good relationships with Ford Dealers. I figured that when mine craps out I would invest in a T56 or something better than the MT82. You could get one of those for under four grand and probably install it over a weekend with a buddy and a case of coldies. At least the shifter would be top loaded and not remote
__________________
2016 RACE RED GT PREMIUM
previous stangs
2013 BLACK GT PREMIUM
1989 GRAY/SILVER AUTO GT
1988 RED GT
1989 WHITE LX 5.0 HATCH
Last edited by NAVAG; 01-28-2015 at 03:56 PM.
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01-29-2015, 07:26 PM
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#6
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Senior Member
Join Date: Oct 2014
Age: 50
Posts: 100
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Was this warranty work or are you paying for this?
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2012 Race Red Mustang 5.0 with JLT CAI, Catless midpipe, Pype X Pipe and Axle Backs. Bama Tuned. RTR chin splitter, Roush side effects and rear diffuser, and Steeda spoiler.
19" AMR's with Nero's.
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01-30-2015, 12:47 PM
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#7
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Senior Member
Join Date: Jul 2012
Location: Arlington, tx
Age: 31
Posts: 130
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Originally Posted by Monolith
Was this warranty work or are you paying for this?
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Warranty
__________________
2011 5.0 Premium 6MT blk on blk- Ellie SOLD
2013 SVT Raptor 6.2 race red SOLD
2001 GT-SOLD!
2004 Cobra OW pullied, full exhaust 480rwhp SOLD
2014 Raptor Ruby red
2013 Boss 302 school bus yellow; MGW race spec short throw, CAI, catch can, muffler deletes, dyno tune 406rwhp 360rwtq....Daily driver
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01-31-2015, 07:10 PM
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#8
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Senior Member
Join Date: Oct 2014
Age: 50
Posts: 100
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Mechanic is padding hours for money...warranty work is paid less than paid work so mechanics pad the bill to compensate...
__________________
2012 Race Red Mustang 5.0 with JLT CAI, Catless midpipe, Pype X Pipe and Axle Backs. Bama Tuned. RTR chin splitter, Roush side effects and rear diffuser, and Steeda spoiler.
19" AMR's with Nero's.
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02-01-2015, 10:21 AM
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#9
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Senior Member
Join Date: Sep 2014
Location: Melissa, TX
Age: 40
Posts: 175
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I know what you are going through...The internal stock parts for the trannies are hard to come by. I am surprised they just didn't swap out a remanufactured one since its warranty work? Did you ask them that?
In my case I took my car to a trusted mechanic that is better than the dealer, imo. I broke a gear inside the tranny. It was A LOT cheaper for me to have the tech order that part and replace it, knowing the long lead time; then paying for a factory Ford remanufactured trans or a new one, both in stock and they could have me in my car in 3 days.
Ended up taking a little over a month to get all the Ford parts needed to be replaced due to back orders and long lead times. Man I was getting pissed. I assume they got you in a rental?
Don't think they are padding for money. They only can charge for work performed not for the car sitting. If they completed the trans, screwed up the install and are sending it out, it's costing them money now.
In any case, since they screwed up after you waiting all that time they should compensate you with free oil changes or something.
__________________
2013 Ford Explorer
2008 Shelby GT500
600rwhp 550rwtq - 93 Octane Tune
Last edited by BlackStang08; 02-01-2015 at 10:31 AM.
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02-05-2015, 10:45 PM
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#10
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Junior Member
Join Date: Jun 2014
Posts: 7
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Originally Posted by Mustangdude72
Well theyve spend the past month gathering all the parts and theyve told me now on mutliple occassions that all the parts are there so that's not the problem, [B]just dont understand why the transmission shop of my FORD dealership couldnt do the fix there??? [/B]they claimed they didnt have the correct press for the gear on the boss because the bosses mt82 is "tighter" Im calling BS
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They probably didn't have anyone there that knew how to fix it, because any mechanics that are worth a shit soon figure out that dealerships not only are fucking the customer, they are fucking the employees as well.
They get their factory training, Certs, a year or two of experience and then go find a real job. Being a line mechanic at a dealership is not life long career.
Next time you stop at your dealership take a look in the service area. Most all you are gonna see there are kids in their 20's. You probably won't see one guy in there with any trace of gray hair.
Well, maybe one.
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02-07-2015, 05:53 PM
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#11
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Senior Member
Join Date: Jul 2012
Location: Arlington, tx
Age: 31
Posts: 130
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Originally Posted by SixPak
They probably didn't have anyone there that knew how to fix it, because any mechanics that are worth a shit soon figure out that dealerships not only are fucking the customer, they are fucking the employees as well.
They get their factory training, Certs, a year or two of experience and then go find a real job. Being a line mechanic at a dealership is not life long career.
Next time you stop at your dealership take a look in the service area. Most all you are gonna see there are kids in their 20's. You probably won't see one guy in there with any trace of gray hair.
Well, maybe one.
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This is funny, got the car back two days ago all is well now, and the tech that did the work is a senior master tech by the name of Bobby Campbell, and all his hair is grey lmao
__________________
2011 5.0 Premium 6MT blk on blk- Ellie SOLD
2013 SVT Raptor 6.2 race red SOLD
2001 GT-SOLD!
2004 Cobra OW pullied, full exhaust 480rwhp SOLD
2014 Raptor Ruby red
2013 Boss 302 school bus yellow; MGW race spec short throw, CAI, catch can, muffler deletes, dyno tune 406rwhp 360rwtq....Daily driver
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02-07-2015, 08:45 PM
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#12
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Junior Member
Join Date: Jun 2014
Posts: 7
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Well, I did allow for one in my post now, didn't I?
LOL!
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02-08-2015, 09:08 PM
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#13
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Senior Member
Join Date: Sep 2014
Location: Melissa, TX
Age: 40
Posts: 175
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Lol. The kids in their 20s are doing the oil changes, tires, etc. They wouldn't touch a tranny unless they had the knowledge and schooling. Agree somewhat on the attitude toward them. Some definitely don't treat my car the way I do. I hate seeing oil finger prints on my car. Haha.
Glad you got your car back and all is well!
__________________
2013 Ford Explorer
2008 Shelby GT500
600rwhp 550rwtq - 93 Octane Tune
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03-27-2015, 10:43 AM
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#14
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Junior Member
Join Date: Mar 2015
Location: Wylie, TX
Age: 39
Posts: 3
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I had the same issue with my 5.0. I bought it at Five Star in NRH. Less than a month and it was having issues shifting and staying in gear.
It took them a total of 52 days before I got it back. The part had to come from overseas etc.
It was all warranty work, and I moaned enough and got a month of my payment reimbursed by Ford.
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03-27-2015, 03:24 PM
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#15
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Senior Member
Join Date: Aug 2012
Location: Valley Ranch
Age: 40
Posts: 1,123
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What dealership?
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